List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify relevant strategic networks | 1.1 Determine nature and scope of networks and collaboration required with reference to brokerage service guidelines and business plans 1.2 Undertake research to identify and assess benefits and limitations of existing networks and their relevance to broking role and broking business goals 1.3 Identify networks and key stakeholders based on client requirements, service delivery and/or broking business objectives |
2. Establish network and collaborative links with key stakeholders and individuals | 2.1 Prioritise collaborative relationships and networks on basis of their contribution to broking service role and business needs 2.2 Identify and initiate strategies to establish linkages with key networks and individuals, including peers 2.3 Establish working arrangements with selected networks and individuals within ethical framework |
3. Build strategic relationships to support and develop broking activity | 3.1 Develop protocols for ongoing collaborative activity 3.2 Apply mix of interpersonal and technology based approaches to support networking and collaborative activity 3.3 Use information obtained from networks and collaborative activity to address identified client requirements 3.4 Develop ongoing networking strategies in proactive manner to support and develop broking business |
4. Review networks and collaborative activity | 4.1 Establish criteria for reviewing effectiveness of networks and collaborative relationships 4.2 Apply criteria to review relative value of networks and collaborative activity to broking role and business objectives 4.3 Undertake cost–benefit analysis of networking and collaborative activity where appropriate 4.4 Use analysed results to inform future collaboration and networking activity and strategies |
Evidence of the ability to:
apply wide ranging research skills to identify and evaluate potential networks and collaborative relationships against identified client and brokerage business needs
implement strategies to establish linkages and build relationships
apply information from networks and work undertaken in collaborative relationships to address client and business requirements
review results of networks and collaborations to determine future action plans.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
describe research activities designed to identify and analyse information on ethical standards, legal requirements and industry codes relevant to the insurance broking sector
outline leadership strategies that can be applied to the practical application of ethical standards in insurance broking
explain the process of benchmarking to monitor, review, analyse and diagnose ethical business practice
explain the application of conceptual thinking and reasoning skills in identifying ethical acceptable and unacceptable practices
outline the use of change management and innovation techniques to identify useful strategies to implement ethical standards.
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance broking field of work and include access to:
common office equipment, technology, software and consumables
organisational records
organisational policy and procedures.
Assessors must satisfy NVR/AQTF assessor requirements.